This is a great furniture store. The store has a unique selection of upscale items to furnish your home. Store had great service the manager was more than helpful to decide what we were looking for . We will definitely shop there again.
Bad business. ..rude rude rude people...ridiculous. ..do yourself a favor and look elsewhere ....
I bought a living room and a dinning room from them, cost me almost $ 8.000, trust me if I could go back in time I would never pay a penny for it, worst furniture you can ever buy, it's cheap quality and most of it came broken, customer service is horrible and they are dishonest people, I made sure to let them know in advance that I don't want to receive any broken items, they assured me that I won't, when it all came half of it was broken and instead of replacing it, they told me they we're gonna try fixing it and did a lousy job, I know one thing for sure I will never ever shop there ever again and I'm letting everyone that I know about my experience, so they never do business with them.
Poor customer service, I had ordered a sofa, they promised to have delivery in three weeks, after four weeks I called to check the status, I was told that the sofa I ordered was discontinued. They had the nerve to ask me if I wanted to order something else. NO THANKS.
Doesnt even deserve half a star!!! Worse customer service ever!! DO NOT purchase anything from here. Their products are worthless. I purchased a living room set 2 years ago and was told they were leather sofas. Two of the three sofas are ripping in multiple places. I went to complain and see if anything could be done and they told me "first of all if the sofas are ripped then you must not have taken care of them, and second of all just by looking at the price you can tell these aren't leather." They sell cheap and disposable merchandise and its not worth the hassle. Definitely go to a different store.
Furniture Concepts is a US Furniture Store based in Fort Myers, Florida. Furniture Concepts is located at 4650 S Cleveland Ave #16, Fort Myers, FL 33907, USA.
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