We boarded our 2 dogs here for a long weekend to go visit our daughter. Tails-A-Waggin did a great job! Both dogs were happy and tired when we picked them up. Facility is clean, well set up with lodging choices, and well staffed. Though our girls don't like water, they got a chance to go in the beach entry pool, but weren't to be fooled! We will definitely board here again, staff was very professional and helpful.
They do not care about the well being of your pet. They care abour sales. My dog needed dental work ,but because he has a heart murmur, they wouldn't do it. They never bothered to recommend the specialist in Bonita that specializes in this. This is the second animal they didn't treat correctly and has died . I dont know how they have a license to treat animals.
Tails A Waggin has been a great source for me as a pet parent. With both the vet office and the daycare/ boarding in the same place I never have to worry! The staff always sends me updates if I am away while my dog stays there to make sure I know about everything going on with him. Both in house vets are wonderful and always explain everything I need to know thoroughly. The entire staff is always welcoming and help make my dog Merrick feel relaxed and ready to play!
NEVER TAKE YOUR PET HERE! They purposely misinform you, over charge you, make you wait extremely long, do not take any responsibility for their mistakes (instead blame you), and worst of all they are completely unapologetic for their HORRIBLE customer service. Joan is by far the rudest of all of their employees. Her excuse for over charging me for something they did not supply was "The doctor did not know". So my dog was in the hands of a Dr. who does not know what they are doing? Comforting.
Alex Cross( the dog ) always has a great time when he goes there. I am very happy with the service
Tails A Waggin Animal Hospital Pet Resort is a US Veterinary Care based in Fort Myers, Florida. Tails A Waggin Animal Hospital Pet Resort is located at 11960 Kelly Rd, Fort Myers, FL 33908, USA.
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