Although we didn't purchase a bike during our visit, we were given all of the information on the bikes we rode so we could do our own additional research on options, prices, etc. This was really nice since most places are hesitant to give this info because they want you to buy from them.
Very bad service. 7 weeks I stop by to buy a new bike and I asked the attendee for the bike6and he told me that they will have to order the bike but before I will have to pay for ($1,600) and I asked him that I would to see it before I buy the Bike, he told me that he will have to ask the owner, well, I have called twice and I still have not hear from the owner or the attended.
Friendly and knowledgeable staff, a pleasure to deal with.
If I could give no stars I would. There was a good amount of staff and only one other customer, yet I had to go to them for assistance. There was literally an employee just sitting behind the counter. I wasn't greeted or acknowledged for a good 5 minutes and only got attention when I went to the staff. Would not recommend this place at all. Ended up going to the Trek shop in the same plaza and the service there was amazing
We've actually referred several people to this company because of how we were treated.
Very BAD customer service and bought a bike a year ago.
I flew in from Michigan yesterday and had my bike shipped via Fedex. I couldn't get my electronic Di2 working after assembly. I called Paradise out of the blue. Jefferson and Michael were great in helping me troubleshoot the problem throughout the day and, when I finally got to the Ft. Myers shop, they fixed the bike and made it ready to ride! Long story to attest to: professionalism, knowledge, patience and outstanding customer service at Paradise! Thanks gents...ride hard and long!
Came here to look at bikes just after my wife and I decided to start biking as a serious form of exercise. We had no idea what type of bike to get, or style of riding we were interested in. Although we had a couple ideas, we didn't know for sure. The service here was very detail oriented and we tested several different styles of bike. I even tried a recumbent bike which was different.
Paradise Bicycles is a US Bicycle Store based in Fort Myers, Florida. Paradise Bicycles is located at 9377 6 Mile Cypress Pkwy, Fort Myers, FL 33966, USA.
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