It was 4:25 - 4:30 when I walked in, closing time 5pm. I stood for about 90 seconds as the three employees near the counter finished ringing up the sole customer - no one acknolodged me. When they were done, the woman at the register looked up as asked what she could do for me. I replied that my doctor had recommended them and before I finished she looked at her watch and heaved a sigh so big I could hear it from the door. I turned and left. They might know shoes, but customer service - at least near closing time - is sadly lacking.
This store is wonderful- every pair of shoes are custom fit. Staff is efficient and their customer service is first class. We have been coming here for 15 years. Just bought another pair of SAS brand for my husband. It has become his favorite!
Shoe Boat is a US Shoe Store based in Fort Myers, Florida. Shoe Boat is located at 9131 College Pkwy #120, Fort Myers, FL 33919, USA.
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