2. After more than 5 minutes, a chunky blonde female server came to take my order. I asked about the bisque. She said it was fabulous, so I ordered a bowl. She did not lie. It was wonderful. When I ordered the bisque, I kept the menu and told her I would order the rest of my lunch when the soup was served. Well, guess what? Blondie did not serve my soup. It was served by a food runner. Blondie never did show up to take an additional food order. I actually had to flag her down to get my bill.
Food was excellent. Great steaks, service was exceptional. Love the ambiance. Outdoor eating if you like. Definitely recommend. This was our first trip but will not be our last!
2. The interior of the restaurant is lovely.
Now for the "bad".
First, the "good".
Nice looking place inside. Food was just okay. Bisque was salty and not hot. Peppercorn sirloin was low quality beef and the chef had a very heavy hand with the peppercorns. Mussels where past their shelf life. Place is so big it sounds like a cafeteria. Incredibly noisy, so loud it'll give you a headache. Told the manager (Timothy) this and he said " welcome to florida" I told him "I live here". He was unapologetic and didn't give a rats ass how our dining experience was. His rationale is they are so busy he doesn't need repeat customers.
1. The 60-ish heavy-set hostess never greeted me, did not ask me to follow her to the table, and did not tell me that my server would be with me shortly. I am assuming that she was angry about something and took it out on me. She spoke not one word to me. Personally, I have a problem with this. Bad day or not, if you are working with the public, put your happy face on or get a job working in a cubicle. Horrible first impression.
I was at the University Grill on Friday, Oct 6, 2017 for a late lunch (about 2 pm). The restaurant was about 20% full and there seemed to be a surplus of servers.
I doubt seriously that University Grill will get a second visit from me.
Excellent Prime rib. Great service exceptionally good value. First time there from out of town, we loved it!
The food is fabulous. They have a Boston Baked Haddock special that is to die for, especially for us New Englanders craving northern seafood . From the soups to salads and entrees, everything is done right.
1. The crab bisque was outstanding!
I have given time and date of my visit and physical descriptions of the two people I interacted with so the management will know who they were. My guest check had something like "a.m. bar" listed for the server, which I am fairly certain was not my server's name.
University Grill is a US Restaurant based in Fort Myers, Florida. University Grill is located at 7790 Cypress Lake Dr, Fort Myers, FL 33907, USA.
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