The hotel was great. Rachel did a fantastic job checking us in and check out was a breeze. The rooms were up to date with a beautiful view. Very comfortable beds and the rooms were very tidy. Great hotel.
My stay was very pleasant. Rooms were clean and comfortable. Pool was excellent. Staff was friendly and welcoming. Overall, I would recommend this location.
Pros: Room was spacious and beds were comfortable. Keurig coffee maker in room was fun. Reasonably quiet night. Cons: Bathroom wasn't the cleanest (little hairs on sink and toilet seat grossed me out), a/c didn't seem to be doing its job (stayed at 73 degrees no matter what temperature we set it at, so woke up sweaty and uncomfortable). No free breakfast.
Edit: Revising my review and bumping it up a star. We were able to change rooms and the a/c works swimmingly.
I'm a loyal customer Diamond member from Hilton Honors. I booked a stay on July 4 for 2 nights we arrived around 12:00 am on July 5th, the lobby is amazing it's a beautiful place very well put together. We checked in and as we proceed to the room, I was expecting to see the same care and beauty that i just experience at the lobby when I walked in. I noticed that the room was not cleaned properly , I found hair all on the bathroom floor, coffee maker was left with a used coffee bag in it , and when I decided to take a shower we didn't have any clean towels in the bathroom. I call the front desk and I was told to go to the front desk to grab them. Breakfast is not included and I need to pay $10.50 for the breakfast. My family and I did not have a good experience at the Hilton Garden Inn in Fort Myers Florida.
The hotel was actually very nice. It was homey, and we felt very comfortable there. There was a small discrepancy with our reservation and we came down the next day, spoke with Angel. He was great. Very helpful, and professional. He took care of everything and some! So, although it was no Ritz Carlton, it Still received 4 stars. Unfortunately, 5 is a very high number (with only 5 to give out), for me at least is very valuable and therefore cannot just be handed out.
Hilton Garden Inn Fort Myers is a US Lodging based in Fort Myers, Florida. Hilton Garden Inn Fort Myers is located at 12600 University Dr, Fort Myers, FL 33907, USA.
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