Absolutely love this store! Employees are so wonderful! Very experienced in the pet category! I had a girl help me out her name was Nicole I believe she was at the register. She gave outstanding service. Went above and beyond! I couldn’t have asked for better service! They really treated me like I was family at the store, and that’s what shopping at Per Supplies Plus is all about. Being treated like your a neighbor not a customer.
My husband and I love this store! The employees are super friendly and very knowledgeable. They have a great attitude and show enthusiasm towards every pet. My husband and I love the conures they have. Those birds are hysterical! The prices here are very good and it's great they send out coupons via email just about every week!
We were first-time customers and had the best experience thanks to Sophia. I highly recommend this pet store to anyone in need of pets or pet supplies, etc. The prices are very competitive, the service is elite, and they even except competitors coupons!!! We were highly impressed with this new store and will be definitely shopping there on a regular basis.
Bought carriers from this store to evacuate with my dogs from Irma.i bought two different sizes and I was told I would be able to return them if the one did not work. I had visited the store twice in one day and made purchases both times. When I went to return the carriers, I realized I saved the wrong receipt. I was told that the unused carriers could not be returned even though I had the card I bought them with. I was never offered store credit. I was told I needed to have their rewards card in order to return without receipt, which was never offered to me. Terrible customer service, especially under emergency circumstances.
I love this store! The owners go above and beyond to get you want you need they are a friendly family owned store! We got a mandatory evacuation notice for hurricane Irma. They ordered in crates so locals had crates for their pets. You can't fly without a crate and you couldn't go to a shelter without one! PSP saved the day for many pets! I see where someone is complaining about not being able to return the crate however there was a signed posted saying without original packaging and original receipt they could not be returned. It was right at the register when I checked out! They went above and beyond in express ordering these for us paying big in shipping so I'm sure to take a crate back that they can not resell would be a total loss for them. I think we all need to be for grateful! I am very grateful I got my crate in time for the evacuation and PSP will be my family pet store for my 3 dogs!
Pet Supplies Plus is a US Pet Store based in Fort Myers, Florida. Pet Supplies Plus is located at 15880 San Carlos Blvd Ste 190, Fort Myers, FL 33908, USA.
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