I have worked at 3 of the local smart styles and I have to say that the employees are not always treated fairly. When bad reviews come in, they only listen to what the customer has to say but when the stylist tries to explain their side, they get threatened with a write up. Employees are left completely alone at night, managers aren't there unless they have to be. In that case, the manager is often not present when incidents happen like hair done wrong or cut too short etc. Clients will leave exaggerated reviews that are often not entirely true, which makes the stylist look really had but managers don't care, they only want to hear what the customer says. Customer could say "So & so stylist said f*** you" and the managers will just simply believe it with no regards to the stylist. Be careful stylists, don't piss off the wrong customer, they may just straight lie about you and get you fired from this company.
Very discriminatory if your not Hispanic. All and I mean ALL Hispanics that walk in after you will be served before you.
I use to love this place. Too many turn overs. There is a older lady that works there you can tell she has no idea what she's doing. I use to see Rosa. She was the best out of anyone there. Recently I asked for highlights. I have never had highlights before showed her a picture of what I wanted got something completely different. I asked for brown highlights because my hair is black. I got blonde instead!!!! I called today to see if I could come in to see if she could do something different.... she was too busy. I called at 6 they close at 9. I'm done tolerating this place!
Smartstyle Hair Salon is a US Hair Care Studio based in Fort Myers, Florida. Smartstyle Hair Salon is located at 4770 Colonial Blvd, Fort Myers, FL 33966, USA.
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